The robust solution used by leading charities and membership
organisations to manage relationships, campaigns and
donations.
- Complete donation management; makes gift aid easy
- Full web integration
- Communicate more effectively with supporters to maximise
loyalty and participation
- Reduce waste and maximise ROI with targeted campaigns and
events
IRIS Charisma is a comprehensive contact management system
that supports both fundraising and membership.
By centralising data into this powerful system, you can obtain a
single view of
your contacts, while also revealing the full potential of supporter
relationships. Browser-based, it makes it easy to share data across
your organisation and
for donors to ‘self-serve’.
In addition, you can reduce waste and duplication, implement
highly targeted campaigns and maximise revenue streams.
IRIS Charisma and its additional modules can support you
in:
- Customer relationship management (CRM): supporters, members and
donors
- Complete donation management: direct debits, standing orders,
gift aid,
give-as-you-earn and Euro processing
- Targeting campaigns and managing events
- Analysis of recency/frequency value and ROI
- Fund management, including grants and legacies
- Recording full contact history and issuing supporter
surveys
- Managing data with confidence with import and export
tolls,
as well PAF postal address file) links to keep data clean
- Trading and merchandise management