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Relationship manager

CRMYour chosen functionality, fully integrated for your organisation

The IRIS IntegraNG system is a packaged CRM and membership management solution designed specifically for not-for-profit organisations. At the centre of every IRIS IntegraNG installation is the powerful relationship management functionality, surrounded by a wide choice of business-specific modules. This approach allows IRIS IntegraNG clients to select the
elements that meet the needs of their business, creating the perfect software
solution for their organisation.

Manage the network of relationships between different data entities such as members, organisations, individuals, contacts and committees.

IRIS IntegraNG Relationship Manager forms the core CRM database, around
which the area-specific modules sit. It is a membership management system
uniquely structured to manage complex relationships at both the individual and organisational level.

You gain unparalleled abilities to communicate and interact with members and contacts in their differing capacities, with a complete cradle-to-grave picture of all individual data entities and their relationships to one another and your organisation.

The Relationship Manager operates on several levels easily dealing with individual-to-individual (peer relationships); individual-to-organisation; organisation-to-organisation (parent companies and groups); stand alone records; and any combination of the above. The many-to-many relationship allows complete recording and profiling of activities, roles, interaction and contact information.

Understand complex relationships

Featuring a unique multi-relational database structure and easy navigation, IRIS IntegraNG is designed to manage the complex, many-to-many relationships between individuals, organisations, groups, committees, members and non-members.

Providing a complete lifetime picture of all data entities, including their relationship to one another and to the organisation, IRIS IntegraNG delivers unlimited profiling and activity recording against all types of records. IRIS IntegraNG gives organisations extensive tools for data segmentation, marketing, reporting and statistical analysis, enabling unparalleled relationship management.

 


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