IRIS NFP has implemented thousands of systems for clients
of every size, sector and location.
Successful software implementations are the result
of technology expertise, industry knowledge, and skilled project
management.
Our proven IRIS NFP Implementation Methodology provides a
foundation for defining and executing implementations that are
aligned with your business requirements, resources, and time frame
to ensure that your expectations are met and any disruptions are
minimised.
Professional Services
Our clients are supported by a team of over 150 professional,
educated and skilled industry and technology experts. Our approach
is to partner with you so that we can understand your business
challenges and continually identify areas for improvement and ways
to maximise your technology investment.
Drawing on experiences of implementing thousands of systems for
our clients, our professional services team provide day-to-day
support, strategic business improvement advice, training and issues
resolution support. You can rely on the team to keep you informed
of new system developments and for assistance with managing change
as the demands of their business evolve.
Implementation Methodology
Our implementation methodolgy is a combination of project
management best practices and implementation procedures specific to
installing our solutions in your organisation. Our professional
services colleagues are trained on the methodolgy and a
team of dedicated project managers are committed to bringing your
project in on time and within budget.
Our approach to project management ensures we work with you to
understand the project scope, timetable and constraints,
stakeholders’ needs, and risks. Using our proprietary
implementation procedures, we then develop a detailed work
breakdown and project schedule, collaborating on solution needs,
security details, and specifications for any customisations. During
the course of the project, we continuously monitor the project
schedule and provide status updates on project health.
Project Management Office
The IRIS NFP Project Management Office (PMO) monitors project
health and supports projects. All projects report into
the office on a weekly basis, and the office works with the
project manager to support the project delivery.
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