Membership management solutions
We'll help you manage the complexity
of multi-layer membership schemes and
extensive networks.
- Manage complex membership schemes
- Effortlessly perform
day-to-day administration
- Build online peer-to-peer communities
By automating the tasks involved in membership management you'll
free your team to focus on your members and the exceptions which
genuinely need their expertise.
-
Increased flexibility & efficiency around member admin
IRIS NFP can help you to manage your
network, however complex and hierarchical. From the initial
membership enquiry to long-term renewals, you can effortlessly
perform all the essential day-to-day administration that ensures
your membership income is maximised.
Free your team so they are involved only in the exceptions and
queries that need their intervention. You could be empowered to
offer a diverse choice of membership schemes: personal, joint,
family, corporate, gift, member-get-member, annual,
monthly...
Reduce the administration load on your teams by enabling members to
pay online and using different payment options. Automatically issue
timely, personalised renewals and reminders. Swiftly follow up on
late renewals and re-engage lapsed members.
-
Reduced attrition rates
Drawing on a full contact history with
your members, you’ll be able to access key information about
members and use it to reduce membership churn.
You can plan focused campaigns at renewal time, offering the
scheme(s) most suited to members’ personal circumstances and target
them with relevant information on activities that will engage and
involve them long-term.
-
Demonstrating value for money
With labour-intensive tasks such as
managing renewals now taking just a couple of days rather than
weeks, think how much more strategic your team can be.
Their time and energy will be freed to deliver your membership
promise, develop communities of members and provide the exceptional
service that builds your reputation.